ko44 Privacy Policy — Your Data, Your Rights

Ko44 is an international-standard online betting and gaming platform built for users in Bangladesh. We believe privacy is a fundamental right. This policy explains clearly and openly how your data is handled — from the moment you register through every gaming session.

This Privacy Policy applies to the ko44 website, mobile app, and all digital services. By using ko44, you confirm that you have read and agreed to this policy. If you disagree with any part of it, please stop using ko44 and contact our support team.

Ko44 handles user data in compliance with international GDPR (General Data Protection Regulation) standards and Bangladesh's applicable digital security laws. Our privacy policy is reviewed regularly and updated as needed.

Ko44 collects several types of information from users — details provided directly at registration, data collected automatically while using the platform, and documents submitted for KYC verification.

Ko44 uses collected data only for specific, legitimate purposes. We believe data minimization is best practice. Below is a full breakdown of why we use your information.

• Account Management: Your identity information is required for registration confirmation, login verification, password recovery, and account security.
• Financial Transactions: Payment information is used to process deposits, withdrawals, and bonus payouts.
• KYC & Age Verification: Identity verification is conducted to protect minors and prevent money laundering.
• Customer Support: Your contact information is used to resolve issues and handle complaints.
• Promotions & Offers: Usage data is analyzed to send you relevant bonuses and offers based on your preferences.
• Platform development: Usage patterns are analyzed to improve the user experience.
• Fraud Prevention: IP and device data are used to detect multiple accounts and prevent suspicious activity.
• Legal Obligations: Required data is shared with regulatory authorities in compliance with applicable laws.

Ko44 stores user data on secure, internationally certified servers. All data is protected with AES-256 encryption and backed up on a regular basis.

• All data is retained for as long as your account remains active.
• Even after an account is closed, certain data may be retained for up to 5 years to meet legal obligations.
• Financial transaction records are retained for 7 years in accordance with AML policy.
• Cookies data typically expires between 30 days and 2 years.
• Your data will be deleted upon request where applicable.

Ko44 never sells your personal data to third parties for marketing purposes. However, there are certain circumstances where sharing information may be necessary.

• Payment Processor: Necessary information is shared to process transactions via bKash, Nagad, Rocket, or bank.
• Identity Verification Service: During the KYC process, your information may be shared with approved third-party identity verification providers.
• Technology Partners: Software providers used to operate the platform may have access to limited data.
• Legal Authorities: Information may be disclosed to government authorities when required by court order or legal obligation.
• Fraud Prevention: Limited data may be shared with industry-wide fraud prevention networks.

Cookies are small text files stored in your browser. ko44 uses various types of cookies to provide a secure and improved user experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some ko44 services.

You have complete control over your personal data on ko44. In line with GDPR and international privacy standards, you enjoy the following rights.

Ko44 uses industry-leading technology to protect your personal and financial information. Our security operates across multiple layers, so your data stays protected even if one layer is compromised.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• AES-256 Storage Encryption: All sensitive data stored on servers is encrypted with AES-256.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security at login.
• Firewall & DDoS protection: Protection against unauthorized access and cyberattacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Staff Training: All staff involved in data handling receive regular privacy training.
• Data Breach Protocol: In the event of a data breach, affected users will be notified within 72 hours.

Ko44 is strictly for users aged 18 and above. We do not knowingly collect data from minors or allow them to open an account.

• Date of birth is verified at the time of registration.
• Age is verified as part of the KYC process.
• If a minor's account is identified, it will be closed immediately.
• Any data found to belong to a minor will be deleted immediately.

Ko44 may update this privacy policy from time to time. We will notify you in different ways depending on the nature and significance of any changes.

• For minor changes, the updated date on this page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email at least 14 days in advance.
• Continued use of ko44 after any changes take effect will be considered acceptance of the updated policy.
• If you do not agree to the changes, please contact support to close your account.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to our dedicated Privacy Team.